Vice President, Quality and Process Improvement, MHS Indiana

  • Centene Corporation
  • , IN

This position has been filled.

Grant Cooper is seeking a Vice President of Quality and Process Improvement for Managed Health Services, Centene, in Indianapolis, Indiana.

Centene seeks a new Vice President of Quality and Process Improvement for its Managed Health Services (MHS) plan in Indianapolis, Indiana.  With over 400,000 covered lives, MHS is Centene’s second oldest health plan, establishing operations 22 years ago, and remains one of Centene’s top performing plans nationwide. MHS was the first Medicaid managed care plan in the state of Indiana, and today includes Medicaid, ABD, TANF, and Medicare Advantage populations with a 4 STAR rating.

Centene serves more than 12 million members through programs and services to government sponsored healthcare programs, focusing on under-insured and uninsured individuals. Fortune Magazine has ranked Centene Corporation No. 61 in its 2018 FORTUNE 500 list of largest corporations in the United States, ranked by revenue, up from the 66th spot in 2017.

Position Overview

Reporting to the Chief Operating Officer, the VP Quality and Process Improvement will lead performance improvement for HEDIS, Stars, State Contract Quality and Pay for Performance/Withhold, Marketplace QRS and Medicare Quality metrics. In addition, this position will oversee the infrastructure and team related to ongoing NCQA Accreditation.


The ideal candidate will offer:

  • 10+ years of healthcare operations experience, with a proven background of success in quality and process improvement.
  • Leadership experience with NCQA accreditation preparation and auditing, analysis of HEDIS performance measures, Pay for Performance/Withhold reporting, and STARs.
  • Bachelor’s degree in healthcare or related clinical field. MBA, MHA, MPH or other applicable Master’s preferred.
  • Certified Professional in Health Care Quality (CPHQ) or RN license preferred.
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