Foundations and Philanthropy, Nonprofit and Social Impact, Program Leadership, Social Justice and Advocacy

Senior Manager, Program Learning & Impact, Forced Labor and Human Trafficking

  • Humanity United
  • Washington, D.C. or Location Flexible

This position has been filled.

About Humanity United

Humanity United (HU) is a foundation dedicated to cultivating the conditions for enduring freedom and peace. We support and build efforts to transform the systems that contribute to human exploitation and violent conflict. HU is part of The Omidyar Group, a diverse collection of organizations, each guided by its own approach, but united by a common desire to catalyze social impact.

For more information on Humanity United, please visit here.

The Opportunity

Humanity United (HU) is seeking a self-motivated, adaptable, and collaborative Senior Manager, Program Learning and Impact, who will bridge between HU’s core Strategy, Learning and Impact function and the Forced Labor and Human Trafficking program team. You can read more about core values here.

Over the last two years, the Forced Labor and Human Trafficking (FLHT) team has been piloting a learning plan to support learning and adaptation around their strategy. The Senior Manager will be a critical member of the FLHT team, helping to bridge a wide range of programmatic learning and sensemaking activities. The Senior Manager will lead and facilitate across the full breadth of the team’s learning processes, helping the team explore learning questions, capture data to inform decision-making, make sense of that data, and adapt the learning plan. As part of this process, the Senior Manager will support co-learning with partners and grantees, engage with experts and stakeholders in the field, and help the team advance their learning skills. To be successful in supporting the team’s learning journey, the Senior Manager will need to be well versed in complexity aware learning methods (for example, outcome harvesting, most significant change, causal layer analysis, social network analysis, etc.) and the existing research around Forced Labor and Human Trafficking. The Senior Manager will also be skilled in facilitation and guiding teams to outcomes.

The Senior Manager will accompany the FLHT team in their learning efforts, acting as a supporter and friendly challenger. This person will also serve as a weaver, liaising between specific initiatives and connecting different pieces of information to inform the team’s learning questions. The role will be a trusted partner in supporting learning across the team, but will not replace the learning responsibilities of each team member. Ultimately, this role will help the FLHT team, in conjunction with their partners, make sense of and communicate programmatic outcomes and how these efforts contribute to sustainable systems-level social change.

This is a full-time, exempt role, reporting to the Senior Director of Strategy, Learning and Impact (SL&I). The Senior Manager will spend approximately 10% of their time with the SL&I team to ensure alignment with the core SL&I practice and to help adapt the practice to meet the realities of the program work. The remainder of their time they will spend working in partnership with the FLHT team, working especially with the Managing Director to support, lead and guide portfolio-wide learning efforts. The SL&I team will provide thought-partnership and professional development in complexity-aware methodologies. The Senior Manager will participate in all SL&I team meetings, retreats, and learning sessions, contribute to building the SL&I team culture, and be responsible for understanding and adhering to SL&I practice in their work with the FLHT team.

During the COVID-19 pandemic, all HU staff are working from home. As our offices reopen, and if the Senior Manager is not based in either of HU’s offices (San Francisco or Washington DC), there is an expectation that this person will attend regular team-wide or organization-wide retreats and team meetings (approximately 8 times a year). There is a strong preference that the Senior Manager is located in San Francisco or Washington D.C., though the location is flexible. If located outside of these locations, the Senior Manager must be willing to work a minimum set of hours that work for both coasts.  This position may be asked to travel domestically and internationally as needed (10% – 20%), once safe to travel post-COVID.

Candidate Profile

The successful candidate will bring professional expertise and competencies in the following areas:

Excellent Facilitation and Collaborative Sense-making Skills

The Senior Manager will be a highly skilled facilitator of team and partner learning, posing learning questions, generating discussion, driving actions, and conducting follow-ups and reflections.

  • The candidate must be collaborative – sitting side-by-side with stakeholders to achieve a productive learning experience.The ideal candidate will feel comfortable with helping the team manage significant amounts of data and will be skilled at helping them sort through and distill the most important aspects for decision-making.
  • The Senior Manager will have the content and field knowledge to bring together various sources of information, proposing themes, and identifying concrete next steps in collaboration with colleagues. They will be skilled at connecting lessons from grants to learning objectives and strategy and data collection processes.This team member will have cross-cultural facilitation experience enabling them to provide direct support for grantee learning needs.To enable the FLHT team to best share their work with a variety of stakeholders, the Senior Manager will be skilled in assisting the team in a variety of communication tasks including: reporting, storytelling, and board communications.

Commitment to Complexity Aware and Culturally Responsive Learning Methods

The candidate will have significant experience in social impact measurement with demonstrated expertise in systems and complexity-aware approaches to program learning and evaluation (for example, outcome harvesting, most significant change, causal layer analysis, social network analysis, etc.).

The Senior Manager will have the skills to support the team’s commitment to data ethics guidelines including informed consent and securely storing and anonymizing personally identifiable information.

Strong candidates will have experience leading data collection and analysis among vulnerable and trauma-affected populations.

Candidates will demonstrate flexibility and non-dogmatic approach to learning and impact.

Familiarity with measurement in the forced labor and trafficking space

  • To be successful, the ideal candidate will have measurement experience in and content knowledge of the forced labor and trafficking space (e.g., labor migration, survivor leadership, corporate accountability, and/or worker agency).The Senior Manager will also be responsible for monitoring field-level research and knowledge and facilitating reflection sessions to inform team decision-making as well as identifying and filling knowledge gaps through research
  • HU highly values lived experience in these sectors and encourages people with experiences as survivors, migrant workers, etc. to apply.

Strong candidates should also have:

  • Commitment to HU’s mission and core values (including Diversity, Equity, Inclusion, and Justice).
  • Collaborative attitude with a commitment to service.
  • Deep sense of curiosity and entrepreneurial desire to help build a robust learning and knowledge culture, and a willingness to listen and learn.
  • Strong problem-solving skills combined with the ability to adapt to changing priorities, strategic frameworks, and definitions of success.
  • Outstanding interpersonal, communication, relationship-building and influencing skills (i.e. ability to listen as well as persuade) to enable effective collaboration across multiple functions and geographies.
  • First-hand experience leading field-level data collection as well as “upstream” data collection (i.e. advocacy, market incentives, media, etc.).
  • Experience working with a globally distributed team.
  • The right to work in the United States.
  • Arabic, Nepali, Thai, Mandarin or Vietnamese language fluency considered a plus.
Compensation & Benefits

HU is proud to offer an inclusive and comprehensive benefits package to accommodate a diversity of needs and life circumstances and to accommodate staff at all life stages with flexible and supportive benefits. Our benefits package includes a variety of medical, dental, and vision insurance plans for employees and dependents, 20 days of Paid Time Off per year, unlimited sick leave during the pandemic, 401(k), EAP and mental health support, benefits for parking and transportation, paid parental leave, and reimbursements for home internet, cell phone usage, and activities/items that support employees’ overall wellbeing. HU also prioritizes a flexible approach to management with benefits such as flexible work hours, half-day and meeting-free Fridays and inclusion of professional development and wellbeing as part of each team member’s annual goals. We also seek to support each team member in their individual growth and development via annual professional development funding and support, access to coaching and individual development plans.

In addition to full benefits, this role offers a competitive salary. The salary range for this position will vary by location, to account for cost of living. The range begins at $122,728 for Washington D.C.-based candidates and $136,365 for San Francisco-based candidates.


Molly Brennan and Sarah Avendaño of Koya Partners, an executive search firm that specializes in mission-driven search, have been exclusively retained for this engagement. To express interest in this role please submit a cover letter and resume here. All inquiries and discussions will be considered strictly confidential.

Koya Partners is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

Humanity United are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and staff. In recruiting for our team, we welcome the unique contributions that you can bring in terms of education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, class, religion, disability, pregnancy, sexual orientation, marital status, and any other characteristics protected by law. We strongly encourage applications from people with diverse identities or who are members of marginalized communities.

About Koya Partners

Koya Partners, a part of Diversified Search Group, is a leading executive search and strategic advising firm dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy—The Right Person in the Right Place Can Change the World—guides our work as we partner with nonprofits & NGOs, institutions of higher education, responsible businesses, and social enterprises in local communities and around the world. For more information about Koya Partners, visit

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