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Human Resources, Nonprofit and Social Impact, Social Services, Youth Development and Educational Equity

Chief People Officer

  • One Hope United
  • Chicago, IL
About One Hope United

The mission of One Hope United (OHU) is to increase opportunities for children and families by providing quality solutions that enhance lives, communities, and futures. The drive to go beyond is inherent in the DNA and culture of OHU. It is in the organization’s vision statement:  For every child and family, life without limits.

Founded in 1895, One Hope United is a multistate nonprofit that helps children and families build the skills to live life without limits. OHU serves over 10,000 children and families each year through education centers, child and family services, counseling, and residential programs. With evidence-based and trauma-informed practices, OHU empowers children and families to see and create a future where, regardless of their past, they can reach their full potential.

OHU is committed to providing the best possible care and support to children and families. Looking ahead, OHU has embraced providing care beyond the contract—services that encircle and enhance programs and improve long-term outcomes.  OHU seeks to balance high-quality service delivery against long-term financial imperatives. OHU’s lines of service include:

  • Education Centers: Delivering quality childcare, early education, and school-age programs that prepare children for lifelong success and are accessible to all families.
  • Child and Family Services: Supporting families who are working to stay together or reunify, and helping children in foster care find their permanent, loving home.
  • Behavioral Health: Providing therapy and evidence-based treatments, including trauma treatments, that support individuals’ and families’ emotional and mental well-being.
  • Residential Programs: Creating homes where young people can heal from past trauma, grow as individuals and students, and thrive as they prepare for independent adulthood.

With an annual budget of approximately $73 million, a staff of 800, and services in Florida, Illinois, and Missouri, OHU is one of the nation’s largest nonprofit organizations serving vulnerable, under-resourced youth populations. In addition to direct service, OHU engages in education and advocacy on the local, state, and national levels.

For more information on One Hope United, please visit www.onehopeunited.org.

The Opportunity

One Hope United is seeking a top tier Human Resources professional to lead its Human Resources (HR) function. The Chief People Officer (CPO) will be a thoughtful problem solver who supports the company’s organizational goals and builds & implements its leadership and talent strategy. The CPO will provide strategic leadership and direction for all facets of HR and compliance management to ensure that relevant programs and initiatives are integrated and effective in supporting One Hope United’s vision, mission, goals, and objectives.

Reporting to the Chief Executive Officer, the CPO will serve as a key leadership team member and an active participant in organizational leadership. This leader will provide expert advice to the leadership team on HR and compliance programs, policies, and services. These matters involve but are not limited to recruitment, selection, retention, legal compliance, employee compensation and benefits, employee relations, performance management, employment practices and procedures, employee communications, training, and talent management / leadership development processes.

Leading a team of 11 HR professionals including an HR Director, Business Partners, Recruiters, Coordinators, and a DEI professional, this leader will have the experience and knowledge to mentor, support, and inspire a high performing and passionate team. Additionally, the CPO will oversee the 11-person Compliance Quality Risk & Improvement Team (CQRI) which directs, plans, and implements all aspects of quality improvement activities and initiatives for the purpose of improving outcomes and services to children and families.

Essential to the success of the CPO are the following key duties and responsibilities:

  • Strategic Planning;
  • Recruitment, Retention and Onboarding;
  • Performance/Talent Management;
  • Training and Development;
  • Employee Relations;
  • Organizational Culture and DEI Initiatives;
  • Compensation and Benefits;
  • Human Resource Administration; and
  • Compliance and Continuous Improvement.

The CPO will be a competent, confident, and innovative leader who can serve as a guardian to the company’s culture and who can translate its organizational strategy and priorities into workforce requirements and employment engagement strategies. This leader will create a strong talent leadership mindset that permeates throughout One Hope United.

Candidate Profile

The next Chief People Officer of One Hope United will have the following professional and personal qualities, skills, and characteristics:

An Expertise in Human Resources and People 

The Chief People Officer will bring a proven track record of building and leading a best-in-class human resources function with a superior understanding of human capital and talent management strategies. They will have the proven ability to establish progressive systems and structures designed to support the development and engagement of staff and overall organizational goals. With the company’s financial and staff needs in mind, the CPO will employ a comprehensive approach to forecasting progress and achieving sustainable, well-supported, and compliant solutions. The CPO will evaluate and advise on the organization’s policies and systems, possessing a proven ability to foster recruitment and retention and strengthen a culture of collaboration, excellence, and initiative.

Relationship Builder and Collaborator

Critical to success in this role, the CPO will be skilled at building and sustaining excellent relationships across OHU and will partner with senior leaders and other managers to evaluate and resolve employee-related matters. The CPO will be a natural partner with a demonstrated ability to connect, build bridges, and establish trust. The CPO will work to develop relationships, identify efficiencies, and leverage opportunities for the benefit of the company. This leader must be inclusive, allowing for the building of consensus and recognition of teamwork. An engaging and supportive leader, they will have a track record of motivating and inspiring others to achieve impact through creativity and leveraging individual strengths to meet organizational goals. It is imperative that the CPO fosters an atmosphere of collaboration and partnership across the organization’s lines of business.  

Cultivating Culture and Advocating for Inclusion, Diversity, Equity and Accessibility

Charged with helping the organization continue to diversify its talent while also developing a robust, dynamic, and inclusive culture, the CPO will work to nurture a transparent and compassionate culture where staff feel able to bring their full selves to work. The CPO will come to OHU with a deep commitment to equity and belonging. Equipped with a multi-faceted understanding of the evolving DEI landscape and best practices, the CPO will enhance the company’s culture that attracts, develops, and retains diverse talent. A resourceful coach and capable facilitator, the CPO will uphold the values of equity and inclusion in the organization.

Passion for the Mission

The CPO will embody the values and mission of OHU and as a result, will inspire and motivate others to push the company’s vision forward in a collaborative manner. An empathic, confident leader, the CPO will treat others with respect. The CPO will lead by example, understanding that, at times, empathy is an essential quality. This leader will understand the social services landscape with an eye consistently focused on the future and how to best adapt the organization to its changing environment. The CPO will be an individual of unquestioned integrity, ethics, and values; someone who can be trusted without reservation.

Compensation & Benefits

The compensation range for this role is $175,000 – 200,000 and is commensurate with experience. One Hope United provides competitive benefits including health, dental, vision, life, short-term & long-term disability, and supplemental insurance, a 403(b) plan, and generous PTO.

Contact

Koya Partners, the executive search firm that specializes in mission-driven search, has been exclusively retained for this engagement. To make recommendations or to express your interest in this role please email OHU@koyapartners.com. All nominations, inquiries, and discussions will be considered strictly confidential.

Koya Partners is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email NonprofitSearchOps@divsearch.com.

One Hope United does not discriminate on the basis of race, color, religion, sex,
national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug Free Workplace. All applicants with a conditional offer of employment must submit to pre-employment drug testing and receive a negative test result. Final hiring decisions are contingent on the candidate submitting to a background check satisfactory to One Hope United.

About Koya Partners

Koya Partners, a part of Diversified Search Group, is a leading executive search and strategic advising firm dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy—The Right Person in the Right Place Can Change the World—guides our work as we partner with nonprofits & NGOs, institutions of higher education, responsible businesses, and social enterprises in local communities and around the world.

For more information about Koya Partners, visit www.koyapartners.com.

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