OIA Global Logistics
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Founded in 1988, OIA Global has grown into a $1.2 billion supply chain management leader, delivering clients a unique combination of global logistics and packaging design and optimization. With over 1,300 professionals in 53 owned offices and a worldwide presence in 25 countries, OIA designs innovative solutions to optimize global supply chains. While OIA Global is currently a medium-sized logistics organization, they have blue-chip customers such as Proctor & Gamble, Nike and Thermo Fisher for whom OIA handles their most high-impact, complex logistics problems.
OIA Global has grown rapidly through a series of acquisitions. The company as a whole is undergoing a transformation under a new CEO who has brought in successful logistics executives from leading companies to build a world-class organization. The executive team is led by CEO Jeff Barrie, who is well-regarded throughout the industry. His charismatic leadership has attracted high performers from D.B. Shanker, CEVA and elsewhere.
In order to manage today’s complexity, the logistics leaders need to be technology leaders. The CIO role at OIA Global offers a compelling opportunity to lead the turnaround of a $20M IT organization. The new CIO will have the funding, management support, and flexibility to build a new digital platform for the entire organization. They will lead a global team working on cutting-edge technology.
OIA Global’s IT costs have risen dramatically over the past 5 years, with 2022’s budget at more than double that of 2017 while company revenue has gone from $779M to $1.2B. The incoming CIO will take ownership OIA’s transformation into a technology-driven logistics company. In recent years, the scope of the IT function has broadened with significant projects including modernizing legacy technology from multiple acquisitions, moving to an online, hybrid customer-facing digital freight platform (OIA Connect), developing a more robust Cyber Security strategy and program, installing a new Finance and Accounting ERP system, and developing a nascent data governance / data analytics system. Most of these projects are currently over budget, behind schedule and have needed to backtrack as business owners were not appropriately engaged in the upfront design.
The new CIO will need strong leadership skills along with experience executing complex IT projects. They will be on the executive team reporting to the CEO and will be accountable for the enterprise-wide IT strategy. They are responsible for the execution and delivery of all information and technology capabilities required to achieve business capability performance success. In particular, they must have familiarity with establishing Data Governance programs with attention to data quality and usability of tools by business leaders to deliver timely insights on operations. They bring current knowledge and a future vision for leveraging information technology in business model design, business capability performance re-engineering, product and service development, and support for developing competitive advantage.
This is an opportunity to lead the digital transformation of a growing $1.2 billion global logistics company with the access to capital and funding to build for the future. OIA is owned by a family office with a long-term invest and hold strategy for its businesses. OIA is looking forward someone who is excited about the journey they are on.
The responsibilities for the new CIO include, but are not limited to the list below:
- IT Strategy Lead the development of the IT strategic plan and roadmap. Ensure integration with the company’s strategic planning process, and the resulting business strategy and plans.
- IT Organization. Define organizational structure, assess current capabilities and identify future needs and invest in building that capacity. Align the IT organization to serve the business strategy.
- Management. Provide leadership, coaching and direction to the IT team and staff. Identify staffing changes and steps required to improve culture and return turnover to industry average within 12-18 months.
- Data Strategy. Rebuild team around consistent use of data especially data warehousing structure across forwarding services and packaging design and distribution services
- Digital Product Strategy. Develop a well-articulated strategy with tech road maps for primary digital product across Opti Link, Opti Core, OIA Connect. When developing inhouse tools determine whether they add adequate business value.
- Collaboration with Business Owners. Act as a trusted advisor to ensure all executive leaders can make confident decisions about the application of information and technology within their units and across the enterprise. Re-engineer relationships between IT and business stakeholders to incorporate business unit requirements into all IT design and implementation.
- Governance. Create a governance process to prioritize projects across different BUs and create a change control process. For example, data analytics as backlogs are over two years long and IT staff are struggling to deal with a huge amount of inbound demand. –
- Delivery. Ensure IT capabilities are delivered reliably, sustainably, cost effectively and securely. Institute a suitable IT Governance framework that provides insight and accountability to all IT initiatives. There are multiple programs that are behind schedule: OIA Connect, Data Analytics Build out, Cyber Security program, and Finance and Accounting ERP installation to name a few.
- Budgeting. Develop and control annual operating and capital expenditure budget for IT to ensure IT investment is consistent with the OIA’s overall strategic objectives and is within plan.
- Vendor Management. Reduce the largest part of IT spend by leveraging internal and external resources.
- Cyber Security. Protect all technology and data assets.
- Subject Matter Expertise. Keep up with industry standards and trends that affect the business.
- Senior IT Leader. Prior experience as a senior hands-on IT leader (CIO or reporting to the CIO) overseeing IT for a logistics company with national or global operations:
- Have led a multi-location IT team of a similar size and budget to OIA’s IT Department.
- Possess general IT leadership function skillset including establishing and managing the following: IT governance structure; change control processes, prioritization and delivery of IT tools/services/projects.
- Demonstrated experience in strategy and strategic planning, organization design and development.
- Proven ability to partner with business unit leaders to assess business and data requirements and deliver timely, cost-effective technology solutions
- Digital Transformation. Has led a transition to the cloud and an upgrade from legacy systems to modern IT configurations within the past three years. Demonstrated capability in leading large, complex and or transformational initiatives in dynamic environments and taking advantage of digital opportunities to innovate business models and enable the digitalization of the business.
- Data Analytics. Has played a leadership role in establishing a Data Analytics department with attention to Data Quality and delivery of time-sensitive business insights.
- Logistics Experience. Possess strong logistics experience and in particular an understanding of freight forwarding. Prior experience leading the development of systems that integrate with Warehouse / Inventory Management, ERP, and Freight systems, preferred.
Bachelor’s degree in Computer Science or similar from an accredited college or university is required.