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Nonprofit and Social Impact, Operations

Senior Director, Mission Engagement

  • Catholic Charities of the Archdiocese of Chicago
  • Chicago, IL

This position has been filled.

About Catholic Charities of the Archdiocese of Chicago

Catholic Charities of the Archdiocese of Chicago (“Charities” or “CCAC”) was founded more than a century ago to meet human need through the Mission of Charity. Charities partners with mission-driven people and organizations across Cook and Lake Counties to witness a message of mercy and hope to a world in need – accompanying anyone in need, regardless of their faith, gender, race, or ethnicity.

With intention, respect, and tenderness, Charities staff and volunteers are called to:  

  • improve lives and nourish spirits by meeting need within a faith-based community of respect, compassion, caring, and excellence 
  • strengthen and empower people, families, and communities by building programs that promote lasting, positive change  
  • create and share opportunities for living out our faith and values through service, community and network building, and dialogue—being present to our times through the eyes of faith. 

Over the last 24 months, Catholic Charities has not only provided uninterrupted care to the region’s most vulnerable, but also responded to extraordinary new demands precipitated by the COVID-19 pandemic. During this same period, under the leadership of a new President and CEO, Sally Blount, Charities has embarked on a rigorous period of learning, listening, and visioning as the first phase of a strategic planning process that will guide the organization into its next 100 years. 

As Sally, who is also a scholar with expertise in governance and organizational change, knows well, all organizations must periodically rethink how they operate and serve. “This is particularly important when a strong 25-year leader, like Monsignor Boland, steps down. Then it is time to step back and reflect on who we are now and what we are called to do. The pandemic only heightened that need.” 

As part of this transformation, Charities has created a new role of Senior Director of Mission Engagement (“SD-ME”)who is charged with furthering the organization’s goal to become the region’s most trusted partner for mission-driven people and organizations seeking to serve those in need.

For more information on Catholic Charities of the Archdiocese of Chicago, please visit their website.

The Opportunity

The Senior Director of Mission Engagement will report to the Vice President of Community and Government Engagement and lead a team of 5-7 staff members, who together will oversee building and strengthening Charities’ relationships across two critical constituent groups, including:

  • The region’s 2+ million Catholics, including 300+ Archdiocesan and parish priests and their staff, as well as the members of 300+ local parishes
  • Key neighborhood and community leaders across the region who partner with Charities and other human services organization to protect, enrich and sustain their homes and surrounding social infrastructure

The 5-7 staff reporting to the SD-ME will be Charities’ Regional Mission Directors, who will be charged with modeling “compassion in action” on the ground, where CCAC’s clients and volunteers live. Central to this work will be building a strong partnership with Catholic Charities Regional Operations Team – which will oversee and run 10-12 Regional Welcoming Centers that Catholic Charities will be launching across the Cook and Lake County catchment area. The goal of these Centers and the overarching mission engagement strategy is to “localize” and more deeply humanize how Charities’ interacts with and builds community with its clients, communities, and parishes.

Each Regional Mission Director will be charged with furthering Catholic Charities’ parish and community relations strategy and execution around 1-2 of regions covered by the Welcoming Centers. There is an understanding within Charities’ that the exact form of these Centers and the Mission Director roles associated with each one will vary somewhat between City and suburban locations, and depending upon where each suburban region is located.

The role of the SD-ME will be to develop and coach the team and each of its members as they develop shared learnings and practices to be carried out across each Welcoming Center and region, as well as determine when and where local variation makes sense.

Together the mission engagement team will:

  • Serve as a local connecting hub, leveraging strategy, relationships, systems, and outreach to help Catholic Charities become the region’s most trusted partner for mission-driven people and organizations seeking to serve those in need.
  • Leverage the vibrant Catholic Community and engage local communities and peer organizations so that more individuals and communities receive the support they need from Catholic Charities and their partners, and so that more are drawn to serve alongside Catholic Charities.

To meet this goal, Catholic Charities intends to make parish, community, and government engagement a source of distinction regionally and nationally. Effectively drawing on the strength of the scale, scope, and history of the Archdiocese of Chicago, Charities will be able to serve more people, more effectively and ensure that more residents of the Chicagoland area have the tools, resources and supports they need to thrive.

Key responsibilities include:

  • Lead in building out Catholic Charities’ reimagined vision for parish and community engagement, including developing the required tools, benchmarks, management structures, and partnerships needed to achieve that vision
  • Manage the team of 5-7 Regional Mission Directors charged with bringing that vision to life at the local level across the Archdiocese of Chicago – as they
  • Thoughtfully steward and grow Charities’ new Regional Mission Boards as a vehicle for engaging parishes and communities at the local level in the work of Catholic Charities
  • Strategically grow partnerships with priests and parishes in order to significantly increase Charities’ presence and impact across and within the Archdiocese of Chicago
    • Increase the number of parish communities actively partnering with Catholic Charities in service
    • Increase number of parish communities actively served by Catholic Charities
    • Increase the number priests who see affiliation with Catholic Charities as a core part of their faith and priestly calling
  • Strategically grow partnerships with aligned nonprofit organizations to increase how they collectively support key populations. neighborhoods and communities across the region
    • Strengthen existing partnerships to enhance the scale and quality of service for the people Charities is here to accompany and serve
    • Build relationships with new organizations which provide complimentary services and/or who serve similar client populations
    • Leverage these partnerships to build synergies on behalf of those in need and to strategically increase the region’s total capacity to care for those in need
  • Coordinate seamlessly with Charities’ internal teams – in particular, programs and regional operations – to deliver excellent services with compassion to the region’s most vulnerable.
    • Initiate service and volunteer partnerships which fill identified needs of program staff
    • Serve as key partner with regional operations team to conduct external facing outreach and community engagement
  • Effectively communicate the work and impact of Catholic Charities to external stakeholders
    • Collaborate with communications team to share messages with parish, community organization and government stakeholders to increase awareness and ultimately partnership with Catholic Charities.
  • Manage the data, systems and strategy that make this work possible.
    • Collaborate with data strategy & innovation team to ensure data drives decision making and that scope of community and parish engagement is communicable.
Candidate Profile

The Senior Director of Mission Engagement will possess the following attributes and competencies:

A Strategic Leader

The ideal candidate brings a proven track record of developing and leading high-performing programs and teams, drawing the best out of each individual contributor to achieve shared goals. The SVP will have an exceptional capacity for managing and leading people, including building the capabilities of a driven, ambitious, and diverse team. They will promote among all constituents a powerful sense of shared purpose and engagement in the current and future work of Catholic Charities. Critical to success in this role, the SVP will be skilled at fostering and nurturing professional relationships rooted in trust and transparency. This leader will partner with senior leaders and other managers to strategically uplift and plan for the continued development of a culture of inclusion and collaboration within the agency. The SVP will be a natural convener with a demonstrated ability to connect, build bridges and work to nurture a transparent and compassionate environment where staff feels welcome and inspired to bring their full selves to work.

 A Relationship Builder

The SD-ME will be a strategic and results-oriented leader focused on how to maximize the parish and community engagement functions within Catholic Charities. This leader will instinctively ‘get ahead of the curve’ by anticipating needs and threats, adjusting strategy accordingly. Passionate and informed, the ideal candidate will be organized and efficient, while also inclusive. This leader will be an innovative and energetic individual who functions well in a fast-paced environment, they will empower their team to lead with excellence and integrity. A diplomatic and supportive professional, the SD-ME will enhance the organization’s culture of values-driven collaboration and high performance.

A Leader with Deep Personal Faith and Integrity

The SD-ME will have a deep faith and a strong understanding of who God and Jesus are and why they matter to the work that Catholic Charities undertakes. They will be comfortable representing the values of the Catholic Church and have a passion for the unifying role that faith can play in a highly diverse (ethnically, racially, socio-economically, and religiously) workplace and complex stakeholder operating environment. The SD-ME will be passionate about Charities’ mission and, accordingly, be an individual of unquestioned integrity, ethics, and values; someone who can be trusted without reservation. The SD-ME will have a strong work ethic, emotional and social intelligence, an ability to bring compassion to the table in tough situations, as well as a natural joy and foundational understanding of our shared humanity.

A Systems Builder

The SD-ME will serve as a strategic leader to define the systems and processes necessary to execute a best-in-class parish and community engagement effort. Drawing on best practices across sectors (including political campaigns, grassroots community organizing and issue-based advocacy campaigns) this leader will develop the strategies and tactics for outreach that lead to lasting and impactful partnerships. They will have a keen sense for how to leverage databases for constituent engagement and relationship management and manage the team to set ambitious goals and accomplish them. They will have a track record of team development, coaching, and building systems which adapt and improve over time.

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The Catholic Charities of the Archdiocese of Chicago is an equal opportunity employer and consideration for employment is made without regard to race, color, religion, age, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Compensation

Salary is competitive and commensurate with experience. The salary range for this role begins at $120,000, plus a generous and competitive benefits package.

Contact

Koya Partners has been exclusively retained for this search. Marissa Delgado and George Theotokatos are leading the engagement. To make recommendations or express interest in this opportunity, please submit your materials here or email CCACSDME@koyapartners.com. All inquiries and discussions will be considered strictly confidential.

Koya Partners is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email nonprofitsearchops@divsearch.com. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

About Koya Partners

Koya Partners, a part of Diversified Search Group, is a leading executive search and strategic advising firm dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy — The Right Person in the Right Place Can Change the World — guides our work as we partner with nonprofits & NGOs, institutions of higher education, responsible businesses, and social enterprises in local communities and around the world.

For more information about Koya Partners, visit www.koyapartners.com.

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