Financial Officers, Nonprofit and Social Impact, Operations

Vice President of Finance and Operations/Chief Operations Officer

  • Building Impact
  • Boston, MA
About Building Impact

For twenty years, Building Impact has partnered with companies to strengthen communities through volunteering with local nonprofit organizations. We service 60+ buildings, helping over 500 companies and 20,000 people who volunteer, donate, and connect to the community. Over the past two years, we have expanded our programs nationally through our virtual volunteering platform, a foundation that has enabled us to work with volunteers and organizations serving all fifty states. Our mission is to strengthen communities by empowering individuals and companies with the opportunity to volunteer, donate, and connect with high impact, local nonprofits working on critical social issues.

Our organization pivoted at the onset of Covid-19, launching an innovative and impactful virtual volunteering model, built on a Google platform. During Covid-19, our virtual volunteering platform has allowed us to develop a national model that engages nonprofits and corporate teams across the United States, including such partners as: Zoom, Amazon, ESPN (Disney), Starbucks, Facebook, Google, Takeda, Vertex, Fidelity, PNC Bank, and many innovative startups. Since the outbreak of the pandemic, we’ve engaged nearly 20,000 corporate volunteers in virtual volunteering, supporting 100+ nonprofits to positively impact 160,000 lives and counting – it is an exciting time to join our team!

For more information on Building Impact, please visit website.

The Opportunity

Building Impact is currently searching for a dynamic and purpose driven leader to help us grow strategically and operationally. Reporting to the CEO/Executive Director and serving as an integral member of the leadership team, the Vice President of Finance and Operations/COO will be responsible for the development of Building Impact’s financial management strategy and contribute to the development of the organization’s strategic goals. In addition to the strategic components, the VP/COO will be charged with developing and implementing more sophisticated policies and procedures both in the finance and general operational realms. This is an exceptional opportunity for a leader with financial and operational experience, and a proven track record of creative problem-solving and management to join in a high-growth, mission-driven organization. While the emphasis of this role is finance, it includes responsibilities for managing a breadth of staff functions and requires an individual who is both strategic and tactical.

The VP/COO will play a key role in overseeing all operational and administrative functions that power our programs and offerings of Building Impact. The VP/COO of Building Impact will oversee the network services that support the creation of our programs, including finance, office management, human resources, technology, performance management, and data analysis. The VP/COO will also be responsible for the client relationship management of key partnerships with our corporate and real estate partnerships. Finally, the VP/COO’s strategic role will encompass the updates and management of communication with the Board of Directors regarding the hiring and professional development, operations and finances of the organization.

The VP/COO will work closely with the VP of Nonprofit Programs and Director of Growth Strategy & Development to help provide the needed finance, technology and support services for our inbound and outbound strategy. This individual will also be responsible for utilizing all the data reported and collected through our volunteer programs to share Building Impact’s story of impact to key constituents.


Strategy, Vision, and Leadership

  • Committed to lead through a values-based framework aligned with Building Impact.
  • Dedicated to service and social justice while speaking concretely and passionately about the rationale for doing this work.
  • Manage and advise the CEO on financial planning budgeting, cash flow, investment priorities, and policy matters.
  • Serve as the management liaison to the Board and Audit committee; effectively communicate and present critical financial matters at select Board of Directors and Committee meetings.
  • Contribute to the development of Building Impact’s strategic goals and objectives as well as the overall management of the organization.
  • Maintain continuous lines of communication, keeping the CEO informed of all critical issues.
  • Represent the organization externally, as necessary, particularly in banking and lease negotiations.

Team Development/Leadership

  • Oversee, direct, and organize the work of the operations team, including contracted resources for accounting and audit.
  • Ensure staff members receive timely and appropriate training and development.
  • Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.


  • Upgrade and implement an appropriate system of policies, internal controls, accounting standards, and procedures.
  • Plan, coordinate, and execute the annual budget and audit process.
  • Ensure that Building Impact is adhering to the strategic plan, delivering timely status reports to the Board.
  • Improve administrative and operational accounting services such as cash management, accounts payable, and purchasing.
  • Initiating and executing operating processes, inventory management, facilities and staffing to help solve, inform, and support the team in scaling the delivery of our programs.
  • Equipping our Board with reports and strategic communication about the operations and financial outcomes of the organization to assist our Board in making informed decisions.
  • Identify opportunities for operational improvements across programs and processes to keep them as effective and efficient as possible as we scale.
  • Effectively communicate with key constituents invested in the impact and growth of our organization.
Candidate Profile

Building Impact’s VP/COO will have a proven track record of leadership and success in building lasting relationships in addition to an entrepreneurial spirit and passion for service. The ideal candidate will bring to our team:

  • Business or Accounting degree, with a Master’s in Business Administration is preferred
  • Minimum of 5 years’ experience in a senior management role ideally with both external audit and in-house financial management experience gained in a high-growth organization
  • Experience either as an employee or board member of a nonprofit organization; must be familiar with nonprofit finance and accounting regulations, knowledge QuickBooks and a plus
  • Proven track record of success facilitating progressive organizational change and development within a growing organization
  • Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills
  • Strong mentoring, coaching experience to a team with diverse levels of expertise
  • Entrepreneurial team player who can multitask
  • Superior management skills; ability to influence and engage direct and indirect reports and peers
  • Self-reliant, good problem solver, results oriented
  • Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives
  • Exceptional interpersonal skills and the ability to effectively interface with team members
  • Fun and engaging with highly developed emotional intelligence skills
  • Ability to operate as an effective tactical as well as strategic thinker
  • Passion for Building Impact’s mission to strengthen community
  • One who engenders trust and is of the highest integrity.

Compensation & Benefits

Salary is competitive and commensurate with experience.


Koya Partners, the executive search firm that specializes in mission-driven search, has been exclusively retained for this engagement. Maureen Alphonse-Charles of Koya Partners has been exclusively retained for this search. To express interest in this role please submit your materials here. All inquiries and discussions will be considered strictly confidential.

Koya Partners is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

Koya Partners is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ+ applicants.

About Koya Partners

Koya Partners, a part of Diversified Search Group, is a leading executive search and strategic advising firm dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy—The Right Person in the Right Place Can Change the World—guides our work as we partner with nonprofits & NGOs, institutions of higher education, responsible businesses, and social enterprises in local communities and around the world.

At Koya, we don’t just accept difference—we celebrate it, support it, and thrive on it for the benefit of our team, our clients, and the communities we serve.

For more information about Koya Partners, visit

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