Senior Director of People & Culture

Children’s Home & Aid website

Position Summary:

The Senior Director of People & Culture will design and implement a strategy for human resource operations, and partner closely with senior leaders to implement the strategy throughout the entire organization. They will drive best practices and initiatives and provide strategic direction and expertise for all talent and human resources matters. This includes employee relations, talent acquisition, compensation and benefits, performance management, human resource information systems (HRIS), and policy development and administration. The Senior Director directly supervises the Director of Talent Acquisition & Retention and Human Resources Manager.

Core Responsibilities and Essential Job Functions:

• Working closely with the leadership and executive teams, the Senior Director brings human resource expertise, guidance, support, and decision-making to strategic deliberations, and provides insightful, innovative thinking, and problem solving to key issues at Children’s Home & Aid.
• Serves as a change agent, planning and implementing effective change management strategies, communications, and training in support of major organization change/transformation initiatives. Provides feedback on and monitors effectiveness of those initiatives.
• Keeps abreast of changes in workforce development and scan the internal and external environment to anticipate and address evolving organization and talent needs, risks, and opportunities.
• Plays a key role in crisis intervention, mediates employee relations and performance challenges, and coaches and counsels the leadership and executive teams in developing themselves and their teams to achieve improved performance and engagement.
• Innovates in talent management, engagement, and retention strategy, driving opportunity for all, while attending to the impact and toll of the emotional aspects of Children’s Home & Aid work.
• Leads, coaches, and mentors the Human Resources team to deliver high quality and responsive services capable of addressing the challenges of a highly dynamic organization.
• Uses HR key performance indicators (KPIs) to measure success and opportunities.
• Oversees employee benefits administration, tracks benefits trends and new developments, conducts and facilitates cost analysis and ensure compliance with regulatory, contractual and agency policy requirements.
• Drives effective performance management, compensation, and promotion cycles; motivates and inspires management to set and hold employees accountable to high standards of performance.
• Oversees the annual negotiation of employee benefit plan rates and programs. Explores opportunities to enhance employee benefits programs consistent with changing environment and employee needs and employee cost effective strategies.
• Oversees all discrimination and harassment claims that are reported to human resources including monitoring, investigation, and solution.
• Oversees all year-end HR reporting, including but not limited to local and federal mandated compliance reporting.
• Leads the statewide health and safety committee and assists with development of safety training and protocol.
• Leads the 401k Advisory committee meetings.
• Oversees both 401k and 457b defined contribution plans.
• Assists with all human resources audits and compliance including but not limited to 401(k), non- discrimination testing, and affirmative action.
• Completes special projects and other duties assigned, conducts research, develops, and organizes information, and delivers results.
• May lead or co-lead other committees as assigned.

Standard Responsibilities:

• Participates in regular supervision and staff meetings as required by department.
• Attends required internal and external trainings and ongoing meetings.
• Performs other duties as assigned.

Required and Preferred Qualifications and Skills:

• Bachelor’s degree from an accredited college in Human Resources or related field required; Master’s in Human resources degree preferred.

• A minimum of seven years of progressive experience in human resources; and with expertise in in the following areas:
  • Employee relations
  • Performance and talent management
  • Policy review, interpretation and implementation
  • Project and program management
  • Employee benefits, including medical, dental, vision, life insurance and 401k plans.
• Minimum of 3 years in HR leadership with an organization of 800+ employees, preferably in a not- for-profit setting.
• Experience with building and working with a diverse, equitable, inclusive, multi-cultural, and anti- racist community.
• Evidence of exceptional team management and fiduciary responsibility for pensions, benefits, contracts, and vendor management
• Demonstrates commitment to the populations served by Children's Home & Aid and recruitment, retention, and promotion processes that attract and retain a diverse workforce.
• Excellent coalition building skills with an ability to communicate and work effectively with a variety of internal and external stakeholders; a persuasive negotiator able to achieve consensus amongst differing opinions.
• Outstanding listening and communication skills, especially in writing, and the experience and proclivity to be an outgoing spokesperson and relationship builder.
• A thorough understanding of local, state, and federal laws pertaining to fair employment practices and DCFS licensing standards is preferred.
• Demonstrates intermediate computer skills, including Microsoft 365, Outlook, and human resources information systems.
• Ability to be flexible and handle unexpected challenges quickly, calmly, and efficiently, while demonstrating sound judgement.
• Strong organizational skills and attention to detail with a knack for juggling multiple priorities.
• Highly collaborative and self-motivated team player.
• Experience in dynamic, fast-paced environments.
• Demonstrates respect and acceptance of diverse individuals and communities served by, working in partnership with, or employed by Children’s Home & Aid including but not limited to race, gender, ethnicity, social-economic status, and LGBTQIA+ populations.

Screenings:

The applicant must submit to a criminal background check and a child abuse and neglect screening and maintain a cleared status throughout employment.

Additional Requirements

Travel locally and to other locations in the state (up to 20%.) Occasional overnight travel for conferences or other meetings.

Compensation & Benefits

The salary range for this role is $110,000 – $115,000. Children’s Home & Aid provides full benefits and a 401K plan.

Applications

Please access the Talent Profile to apply for this role (here). If leaders are interested in the role or have suggestions, they can contact our team directly at childrenshomeaidsd@koyapartners.com.

About Koya Partners

Koya Partners, a part of Diversified Search Group, is a leading executive search and strategic advising firm dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy—The Right Person in the Right Place Can Change the World—guides our work as we partner with nonprofits & NGOs, institutions of higher education, responsible businesses, and social enterprises in local communities and around the world.

For more information about Koya Partners, visit www.koyapartners.com.